Your Online Reputation at Your Fingertips
ReviewIgnite’s online reputation management platform continuously scans more than 50 major review websites, social media and blog sites.
Your reviews and social mentions are displayed on a secure dashboard that you can access anytime. Easy-to read charts are displayed showing key metrics. Adjustable date ranges and “drill-down” capability allow you customize the data for your needs. You can monitor the health of your online reputation from your office or mobile device.
Receive Alerts for New Reviews
When a new review about your business is posted on the web, ReviewIgnite will immediately send a notification to you via email. You can quickly respond to the review and notify your staff to make operational changes if necessary. You will never again be surprised by negative reviews. By receiving an alert and responding promptly, you can potentially turn that customer’s experience in to a positive one and enhance your overall brand reputation.
New Review Generation
Generating a steady stream of “fresh” online reviews is important for both attracting new customers and improving local SEO. With ReviewIgnite, you can send out custom emails or SMS / text messages to your customers and invite them to share their experience with your brand on major review sites like Google, Facebook and any other sites that make sense for your business. You can also add a review widget on your website to collect reviews and display them on your website.
Receive Actionable Reports
Management reports are sent to you from ReviewIgnite regarding your reputation weekly or monthly. You can also pull reports anytime by accessing your dashboard. Glean valuable information regarding what you are doing right or wrong. Share this information with your staff to improve your operations, service delivery, reputation — and bottom line.
Who Should Use ReviewIgnite?
Whether you are a small business with a single location or have hundreds of locations, ReviewIgnite is fully capable of handling the reputation management needs for businesses in the following industries and more!
- Automotive – Car dealerships and repair shops
- Hospitality – Restaurants and cafes
- Travel – Hotels and resorts
- Healthcare – Doctors, Dentists, Clinics, Fitness Centers
- Professional – Law Firms, accountants, financial advisors
- Retail – consumer electronics, furniture, clothing stores
- Services – Home services (HVAC, plumbing, handyman, contractor services)
Want to learn more? Request your free demo from ReviewIgnite today!