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Why Unmanaged Online Reviews are Bad for Business

Person Using Phone to Respond to Online Reviews

Summary Maximizing the benefits that online reviews offer is critical for businesses. Having unmanaged online reviews can harm your reputation and sales over time. Establishing an online review management process can help you focus on and get the most out of your reviews. Introduction Local businesses face growing competition every day. Because of this, they […]

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What to do When an Employee is Mentioned in an Online Review

Employees Mentioned Online Review

Summary Businesses in the disaster restoration and commercial cleaning space need to anticipate and prepare for when an employee is mentioned in an online review. Because this type of customer feedback publicly assesses an employee’s performance, business owners must take great care and thought in their response. This situation presents a significant marketing opportunity for […]

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ReviewIgnite Adds AI Engine to Online Reputation Software

AI Tool Online Reputation Software

Artificial intelligence has fast become an important tool for businesses to use to improve productivity and streamline processes. As these tools have matured, the quality of output has also improved significantly. At ReviewIgnite, we are committed to helping property damage restoration and commercial cleaning businesses get more customers by leveraging their online reputation using the […]

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5 Tactics for Improving Your Online Reputation in 2023

2023 Online Reputation Management Priorities

Summary: The new year is the perfect time for property damage restoration and commercial cleaning businesses to hone their strategy for improving their online reputation. In this post, we outline 5 tactics they can focus on to accomplish this. As the calendar turns from 2022 to 2023, businesses reflect on their results and look to […]

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