April 12, 2021 / by Malcolm Stone / Online Reputation Management
Introduction Responding to online reviews is a basic marketing function for all local businesses. Not only is this task important because it shows the business cares about their customers, it’s also an opportunity to attract new customers. Another compelling reason for responding to reviews? Consumers demand it. The following findings from a recent consumer review […]
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Automated Review Response Suggestions Make Replying to Reviews Faster, More Effective
April 12, 2021 / by Malcolm Stone / Online Reputation Management
Introduction Responding to online reviews is a basic marketing function for all local businesses. Not only is this task important because it shows the business cares about their customers, it’s also an opportunity to attract new customers. Another compelling reason for responding to reviews? Consumers demand it. The following findings from a recent consumer review […]
Read more