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Automated Review Response Suggestions Make Replying to Reviews Faster, More Effective

Automated Review Response Suggestions

Introduction Responding to online reviews is a basic marketing function for all local businesses. Not only is this task important because it shows the business cares about their customers, it’s also an opportunity to attract new customers. Another compelling reason for responding to reviews? Consumers demand it. The following findings from a recent consumer review […]

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Google Changes Process for Flagging Online Reviews

Google Changes Process for Flagging Online Reviews

An important part of managing your brand’s online reputation is monitoring online reviews. Unfortunately, not all reviews are legitimate. And, if a business discovers such a review, they should flag it. Because ignoring this situation can cause harm to your online reputation. This is why it’s a good idea to be familiar with how to […]

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