December 6, 2017 / by Malcolm Stone / Best Practices
With the holiday shopping season upon us, businesses should pay attention to their online reputation and customer experience. However, during this time of year, businesses can overlook key fundamentals of good customer service. It’s easy for you and your employees to get distracted by the surge in business and increased demands from customers. This situation […]
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6 Tips for Growing Your Reputation During the Holiday Shopping Season
December 6, 2017 / by Malcolm Stone / Best Practices
With the holiday shopping season upon us, businesses should pay attention to their online reputation and customer experience. However, during this time of year, businesses can overlook key fundamentals of good customer service. It’s easy for you and your employees to get distracted by the surge in business and increased demands from customers. This situation […]
Read more