6 Tips for Growing Your Reputation During the Holiday Shopping Season

6 Tips for Growing Your Online Reputation During the Holiday Shopping Season

With the holiday shopping season upon us, businesses should pay attention to their online reputation and customer experience. However, during this time of year, businesses can overlook key fundamentals of good customer service. It’s easy for you and your employees to get distracted by the surge in business and increased demands from customers. This situation […]

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10 Do’s and Don’ts of Managing Your Online Reviews

The Do's and Don'ts of Managing Your Online Reviews

(Copyright: tiero / 123RF Stock Photo) If you own a local business, you’re well aware how online reviews can impact your bottom line. Studies have found that 90% of consumers say their buying decisions are influenced by online reviews. That’s why making online reputation management a key part of your marketing strategy is critical to […]

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Recent Changes by Google that Impact Online Reviews

Recent Changes by Google that Impact Online Reviews

We all know that Google makes hundreds of changes annually to their search algorithm, web properties, etc. And, ever since online reviews have risen in importance in the last half decade, Google has made a number of adjustments to improve the user experience when accessing reviews. And in case you missed it, we wanted to […]

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10 Keys for Effectively Responding to Negative Online Reviews

10 Keys for Effectively Responding to Negative Online Reviews

(Image credit: Baoyan / stock.adobe.com) It’s understandable that negative online reviews are a cause of anxiety and frustration for most businesses. However, no business is immune from getting bad reviews. Even with the best of intentions, people still make mistakes and sometimes bad things just happen. The real test is how a business responds to […]

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Show Your Online Reviews Some Love!

Show Online Reviews Some Love!

Online customer reviews. They aren’t going anywhere. Ignoring them is bad for business. Fighting them only makes things worse. The reality is online reviews are actually great for your business. So in honor of Valentine’s Day, it’s time to show online reviews some love. For most businesses, online reviews are looked upon with contempt. The […]

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How to Claim Your Business Listing on Google

How to Claim Your Google My Business Listing

It’s no secret that Google is the dominant search engine. But, it is also one of the most popular online review websites. Because of this, it’s critical for businesses to have a presence on Google to build their brand reputation and increase sales. The good news is Google provides a service called Google My Business […]

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Online Review Management Trends to Watch in 2017

Online Review Management Trends to Watch in 2017

The online review management sector is constantly changing. Staying informed demands a 360 degree view to ensure a complete picture of the opportunities and threats that may impact your business. At ReviewIgnite, we keep a close watch on the important trends in online review management that businesses can leverage to both protect their reputation and […]

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